Privacy
The short version. The calculator runs in your browser. We never ask for, and you should never enter, anything about patients. If you ask for the full report, we keep your email and the practice totals you typed. We never sell them.
This page covers the free Optical Health Check. The paid Optical Tracker has its own Privacy Policy, and both follow our Terms of Service.
What stays in your browser
The numbers you type are worked out on your device. They're also remembered in your browser's local storage, so they're still there when you come back. Nothing is sent to us at this step. Clearing your browser's site data removes them.
To see how many people use the tool, the page also sends an anonymous signal when someone visits, moves to the next step, sees a result or asks for the report. We keep only a daily total of each. It carries no cookie, no IP address and none of the numbers you typed.
What we keep if you ask for the report
- Your work email
- Your EHR, number of locations and, if you write one, your biggest optical headache
- Whether you opted in to updates or early access
- The practice totals you typed (prescriptions, pairs sold, average sale, frame counts, wholesale cost, remakes)
- The date and time you asked
We use these to send your report, to follow up about the Optical Tracker, and, if you opted in, to send occasional updates. The totals also help us understand typical practices, combined across many practices, with no practice identified.
To stop spam, we count how many requests come from each network in an hour. We store a scrambled (hashed) version of your IP address for that, never the address itself, and clear it within two hours.
What we never collect
Patient names, dates of birth, contact details, prescriptions, chart numbers or any other patient information. The form has no place for it, and the tool doesn't need it.
Who else handles it
| Company | What for |
|---|---|
| Cloudflare | Hosts the site and the database that holds report requests, in the United States. Like any web host, it keeps basic request logs for security. |
| Google Fonts | The page's fonts. Your browser fetches them from Google, which sees your IP address. |
| Calendly | Only if you book a call. Calendly collects what you type there under its own privacy policy. |
We don't share your details with anyone else, except an email service provider if we add one to send the report. We don't use advertising or tracking cookies.
How long we keep it
We keep report requests for up to two years after your last contact with us, then delete them. You can ask us to delete yours sooner.
Your choices
Every email has an unsubscribe link. To see or delete what we hold about you, email [email protected] and we'll do it within 30 days, whatever state you live in.
Contact
FrameRate Optical, 9169 W State St #3265, Garden City, ID 83714. [email protected].